ACACIA is a swim and ready-to-wear brand defined by clean design, intentional silhouettes, and pieces designed to endure beyond a single season. The collection balances function and refinement, offering versatile essentials that move seamlessly from swim to resort to everyday wear. With an emphasis on thoughtful construction and quality materials, ACACIA delivers timeless styles designed to integrate effortlessly into a modern wardrobe.
ACACIA set out to grow online revenue while maintaining disciplined ROAS and CPA benchmarks. Rather than relying on increased ad spend, the focus was on smarter scaling through more efficient campaign structure, optimization, and audience strategy. Alongside revenue growth, the brand aimed to expand its new customer acquisition while re-engaging existing customers to drive repeat purchases—supporting a more sustainable, long-term paid media ecosystem.
While Acacia had a strong brand presence and loyal following, they were also featured on major retail platforms like Revolve, Zimmermann, and Soleil Blue, meaning they had to compete with their own stockists for traffic and conversions. Balancing growth with profitability while maintaining brand exclusivity posed a unique challenge for their direct-to-consumer efforts.
To support Acacia’s goal of growing their new customer base, we updated their Google Shopping strategy to include exclusive incentives for first-time buyers improving conversion rates without sacrificing profitability. Recognizing that a large portion of revenue was coming from Hawaii, we adopted a more segmented geographic approach. By separating key mainland U.S. states targeted for growth, we allocated budgets more strategically and increased visibility in untapped markets. This allowed us to scale more efficiently while preserving performance in core regions.
Over a 12-month period focused on new customer acquisition, we grew new customers by 778% while increasing investment by only 11%. In parallel, we prioritized not just customer growth but also order value and long-term value, resulting in an 8% year-over-year lift in AOV. Additionally, we reduced CPC by 17%, a strong outcome given the typically higher costs associated with acquiring new customers.













